Privacy Policy

1. Introduction

DentaRates ("we," "our," or "the Service") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and your choices regarding that information. By using DentaRates, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly and information we obtain automatically:

• Information you submit: When you add a treatment, you may provide date of service, procedure code and name, price, dentist or provider name, clinic or location name, whether the treatment was covered by insurance, insurance name and cost, optional ratings, and notes. This content is stored and may be displayed in aggregated or individual form as part of the Service.
• Technical and usage data: When you visit our site, we may collect your IP address, browser type, device information, and pages you visit. We use this to operate the service, prevent abuse, and improve performance.
• Cookies and similar technologies: We may use cookies or similar technologies for session management, preferences, and analytics. You can adjust your browser settings to limit or block cookies.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Service; display and aggregate treatment and price data for comparison; respond to your requests or feedback; detect and prevent fraud or abuse; comply with legal obligations; and, where applicable, send you service-related communications. We do not sell your personal information to third parties for marketing purposes. Aggregated or anonymized data may be used for analytics and improving the Service.

4. AI and Third-Party Services

Certain features (such as AI-assisted price insights or search) may send your questions or relevant context to third-party AI providers (e.g., OpenAI) to generate responses. Data sent to these providers is subject to their respective privacy policies. We use such services only to deliver the functionality you request. If you use features that rely on external APIs (e.g., address autocomplete), those providers may also receive related data in accordance with their policies.

5. Data Retention and Security

We retain your submitted content for as long as needed to operate the Service and as required by law. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, please contact us using the contact details provided on the Service. You can also stop using the Service and request deletion of your data where technically and legally feasible.

7. Children

The Service is not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. International Users

If you use the Service from outside the United States, your data may be transferred to and processed in the United States or other countries where we or our service providers operate. By using the Service, you consent to such transfer and processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

For privacy-related questions or requests, please contact us through the contact method provided on the Service or on our website.